What are the eligibility criteria for opening an account?
For a basic savings account, you need to be a citizen of India above the age of 18 years.
How do I approach the bank to open an account?
You can walk into any branch of the bank and speak to the Customer Relationship Executive. Alternatively, you can call their Customer Care Centre and they will send over a representative. If you're comfortable using the Internet, just apply online.
What documents do I need to submit?
Along with a completed and signed application form and photographs, you will need to submit a proof of identity and address. A passport is enough for both, or you can submit your PAN card or Voter's ID along with an electricity or telephone bill. You will need to produce the originals for verification.
What is the minimum balance I need to maintain?
Some banks require a minimum monthly balance while others specify an average quarterly balance that you would need to maintain. The amount varies from bank to bank and may range from Rs 5,000 to Rs 50,000. The amount also varies depending upon whether you're based in an urban or rural area.
How can I access my savings account?
There are many ways to access your account-visit any branch or ATM of your bank; or you can use the phone banking and mobile banking facilities that most banks provide. The fastest way is to use the online banking (net-banking) option.